Cancellation Policy

We require 30% deposits on the day of booking for appointments 45 minutes or longer.

Cancellations or rescheduling of appointments cannot be made online or via SMS you must contact our salons to do so: 

PERTH 0426 388 044
BUNBURY 0426 788 335.

We require at least 48 hours notice to cancel or reschedule your appointment, if we don’t receive 48 hours notice you will lose your deposit and it will not be used towards your next appointment due to failure to comply with our cancellation policy.

We do not require a deposit from our regular Brow Maintenance clients , however, if you fail to give us 48 hours notice on more than one occasion , you will be required to pay for your following appointments in full before we book any further appointments.

Cosmetic Brow Tattoo Rescheduling/Cancellation Policy : Please note that a $400.00 non refundable deposit applies to secure your Brow Tattoo appointment.  These appointments require clients to have followed at least 2 weeks of strict pre-care preparation which means they cannot be filled at the last minute should you need to reschedule or cancel. In the event that you need to reschedule your appointment and give less than 2 weeks notice you will unfortunately lose your deposit and will be required to pay a further deposit to secure another appointment. If you need to cancel your Brow Tattoo Appointment then the non refundable deposit will be retained. 

Cosmetic Lip Tattoo Rescheduling/ Cancellation Policy: Please note that a $425.00 non refundable deposit applies to secure your Cosmetic Lip Tattoo appointment.  These appointments require clients to have followed at least 2 weeks of strict pre-care preparation which means they cannot be filled at the last minute should you need to reschedule or cancel. In the event that you need to reschedule your appointment and give less than 2 weeks notice you will unfortunately lose your deposit and will be required to pay a further deposit to secure another appointment. If you need to cancel your Lip Tattoo Appointment then the non refundable deposit will be retained.

‘No Shows’ will result in loss of deposit and will not be rescheduled for any future appointments.
Thank you for all your support and continuous love, we are ridiculously lucky to have clients like you.